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Once your order is confirmed the tickets will be delivered as soon as the ticket seller has the tickets in their possession. That typically occurs a short time after the order is confirmed, which may be a couple of hours for e-tickets or a few days for shipped tickets. When purchasing far in advance of the event, please keep in mind that the tickets may not yet have been printed or distributed to the ticket seller. Certain teams, artists and venue box offices may hold distribution of tickets until the hours, or days, just prior to the event. You will always be notified of the expected date for delivery based on when the ticket seller expects to have the tickets “in hand”. On some orders your tickets may not be delivered, or accessible until the day of the event. Whatever the delivery method or expected ship date, you are covered by our 100% Guarantee and will receive your tickets in time for the event.
No, since we are a ticket resale marketplace, all sales are final. Please make sure you are buying the tickets you want, for the correct event and date before you click Place Order.
Yes, your tickets are valid for use. The different name on the ticket may be simply that of the original purchaser. Your tickets are completely transferable and guaranteed to be valid for entry.
The price printed on the ticket, or "face value," is the price paid by the original purchaser of the ticket. The price you paid is the amount that the holder of those tickets desired in order to willfully sell you those tickets. Tickets for popular events are often priced higher than the face value whereas other tickets may be priced below face value. Please keep in mind that, as stated above, the price you paid is the amount set by the individual seller, not by our marketplace.
You must have cookies, Javascript, and Adobe plug-ins enabled to print your e-tickets. If you can't print from email, try saving the ticket file (which will be formatted as a PDF) to your computer, and then open and print. Alternatively, you can try upgrading to the newest version of your browser or Adobe Acrobat Reader. If you try these techniques and still experience issues, please contact customer service.
The price paid for the tickets in your order represent funds that are paid to the seller of the tickets. Service charges are used for business operations necessary for the transaction. Among other activities, these operations include advertising, updating our website, providing a wide selection of valid and authentic tickets, and supporting our customer service team.
You must have cookies, Javascript, and Adobe plug-ins enabled to print your e-tickets. If you can't print from email, try saving the ticket file (which will be formatted as a PDF) to your computer, and then open and print. Alternatively, you can try upgrading to the newest version of your browser or Adobe Acrobat Reader. If you try these techniques and still experience issues, please contact customer service.